Automation debt
Definition
The accumulated cost of automations nobody owns: undocumented flows, forgotten triggers, and scripts that break silently when an upstream field is renamed. The AI-era version of technical debt.
It builds fastest where automation is easy to create and easy to leave. A marketer builds a flow, changes role, and eighteen months later nobody knows why leads from one form skip the follow-up sequence.
The controls are boring and effective: an inventory of every live automation with a named owner, a documented purpose, and a scheduled review that deletes anything nobody can justify. Deleting automations is a real activity and almost nobody does it.
Definitions are free.So is the audit.
Thirty minutes on a call, then a written 5-page plan inside 72 hours showing where this actually applies in your funnel — and what it is worth fixing first.