How do we handle your data?

Privacy Policy

Effective Date: 27th August, 2024

Magnetic Keys (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.magnetickeys.com (“Website”), or utilize our consultation, education, and digital marketing services (“Services”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our Website or use our Services.

1. Information We Collect

We may collect personal information from you in a variety of ways, including:

1.1 Information You Provide to Us

  • Personal Identification Information: When you register for an account, purchase our Services, or communicate with us, we may collect personal information such as your name, email address, phone number, billing address, and payment information.
  • Content Information: When you submit content, such as reviews, comments, or feedback, we may collect the information you provide.
  • Communication Information: If you contact us directly, we may collect information about your communication, including the content of your messages and any attachments.

1.2 Information We Collect Automatically

  • Usage Data: We may collect information about your interactions with our Website and Services, such as IP address, browser type, operating system, pages visited, time spent on pages, and referral source.
  • Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect and store information about your usage of our Website. This helps us understand how you interact with our Website and enhance your user experience.

1.3 Information from Third Parties

  • Third-Party Services: We may receive information about you from third-party services, such as payment processors, advertising partners, and analytics providers, that we integrate with our Website or Services.

2. How We Use Your Information

We may use the information we collect about you for a variety of purposes, including:

  • To Provide and Manage Our Services: We use your personal information to deliver, manage, and improve our Services, including processing transactions, managing your account, and providing customer support.
  • To Communicate with You: We may use your contact information to send you administrative information, updates, promotional materials, and other communications relevant to your use of our Services.
  • To Enhance User Experience: We use information collected automatically, such as usage data and cookies, to improve our Website’s functionality, personalize your experience, and analyze trends.
  • For Marketing and Advertising: We may use your information to develop targeted advertising and promotional campaigns, including retargeting, based on your interests and interactions with our Website.
  • To Ensure Security: We use your information to detect and prevent fraudulent activities, abuse, and other illegal activities that may compromise the integrity of our Website and Services.
  • To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes, including responding to lawful requests by public authorities.

3. Disclosure of Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
  • With Affiliates: We may share your information with our affiliates, in which case we will require them to honor this Privacy Policy.
  • For Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your information as part of that transaction.
  • For Legal Compliance: We may disclose your information if required to do so by law or in response to a valid request by public authorities, such as a court order or government agency.
  • To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or to protect the rights, property, and safety of Magnetic Keys, our users, or others.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy or as required by law. Once the retention period expires, we will securely delete or anonymize your information.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access and Correction: You have the right to access the personal information we hold about you and to request correction of any inaccurate information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions as required by law.
  • Opt-Out of Marketing Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in the email or contacting us directly.
  • Cookies and Tracking Technologies: You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, this may affect your ability to use some features of our Website.
  • Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

6. Security of Your Information

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our Website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

8. International Data Transfers

If you are accessing our Website or Services from outside [Your Country/Region], please be aware that your information may be transferred to, stored, and processed in [Your Country/Region] where our servers and central database are located. By using our Website and Services, you consent to the transfer of your information to [Your Country/Region].

9. Third-Party Links

Our Website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit before providing any personal information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes we make will be effective immediately upon posting the revised Privacy Policy on our Website, and the “Effective Date” will be updated accordingly. Your continued use of our Website or Services after any changes to this Privacy Policy will constitute your acceptance of the revised terms.

11. Contact Us

If you have any questions, concerns, or comments regarding this Privacy Policy or our data practices, please contact us at:

  • Email: [your email address]
  • Address: [your physical address]
  • Phone: [your phone number]

We will make every effort to respond to your inquiries in a timely and professional manner.

12. Governing Law

This Privacy Policy and any disputes arising from it shall be governed by and construed in accordance with the laws of [Your Country/Region], without regard to its conflict of law principles.

13. Your Consent

By using our Website and Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

14. Data Protection Officer

We have appointed a Data Protection Officer (“DPO”) to oversee compliance with this Privacy Policy. If you have any questions about how we handle your personal information, you can contact our DPO at [DPO’s contact information].

15. Data Breach Notification

In the event of a data breach that may compromise your personal information, we will promptly notify you and any applicable regulatory bodies in accordance with legal requirements. Our notification will include information about the nature of the breach, the affected data, and any steps we are taking to mitigate the impact.

16. Special Provisions for EU/EEA Residents

If you are a resident of the European Union (EU) or European Economic Area (EEA), the following additional provisions apply:

  • Legal Basis for Processing: We process your personal information based on the following legal grounds: your consent, the performance of a contract with you, compliance with our legal obligations, and our legitimate interests.
  • Data Subject Rights: As an EU/EEA resident, you have specific rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your personal information, the right to restrict or object to processing, and the right to data portability. You also have the right to lodge a complaint with your local data protection authority.
  • Cross-Border Data Transfers: We ensure that any transfer of your personal information outside the EU/EEA is protected by appropriate safeguards, such as the use of standard contractual clauses approved by the European Commission.

17. Special Provisions for California Residents

If you are a resident of California, the following additional provisions apply under the California Consumer Privacy Act (CCPA):

  • Categories of Information Collected: In the preceding 12 months, we have collected the following categories of personal information: identifiers (e.g., name, email address), commercial information (e.g., transaction data), internet or other electronic network activity (e.g., browsing history), and geolocation data.
  • Your Rights Under CCPA: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the right to request the deletion of your personal information, and the right to opt out of the sale of your personal information, if applicable.
  • Non-Discrimination: We will not discriminate against you for exercising your CCPA rights. However, certain functionalities or offerings may be restricted as a result of your information deletion request.
  • Shine the Light Law: Under California’s “Shine the Light” law, California residents may request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

18. Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that has legal or similarly significant effects on you. Any automated processes used are designed to enhance user experience, such as personalized content recommendations, without adverse impact on your rights.

19. Data Anonymization and Aggregation

To improve our Services and for research purposes, we may anonymize and aggregate your personal information. Anonymized data is not considered personal information as it cannot be used to identify you. We may use this anonymized and aggregated data for various purposes, including data analysis, machine learning, and marketing insights.

20. Opt-Out Mechanisms

You have control over the personal information you share with us. If at any time you wish to withdraw your consent to our use of your personal information or opt out of specific data collection practices (such as cookie usage), please contact us using the details provided in the “Contact Us” section.

21. Do Not Track Signals

Some web browsers may transmit “Do Not Track” signals. Given that there is no consistent industry standard for handling these signals, we currently do not respond to “Do Not Track” requests. However, we offer other choices regarding our data collection practices as described in this Privacy Policy.

22. International Users

Our Website and Services are controlled and operated from [Your Country/Region]. If you access our Website or Services from outside [Your Country/Region], please be aware that your information may be transferred to, stored, and processed in [Your Country/Region]. By using our Website and Services, you consent to such transfer and processing in [Your Country/Region].

23. Public Forums and User Submissions

Our Website may offer publicly accessible forums, blogs, or comment sections. Please be aware that any information you disclose in these areas may be read, collected, and used by others who access them. We are not responsible for the personal information you choose to submit in public areas of our Website.